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Delivery Charges

We are a company that likes to be upfront with our costs.


Software delivery costs

Most software nowadays is downloaded and so does not have any delivery costs.

However, there are still some software programs that come in boxes or packs and need to be delivered.

When the software has to be delivered, our delivery charge for the software depends upon quantity. That is, the greater the quantity you buy of boxed or packaged software, the higher the delivery charge is likely to be. In such cases, the delivery charge generally ranges from £2.95 for Royal Mail and from £10.00 for overnight courier plus VAT.

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Insurance

We automatically include insurance when we use Special Delivery.

However, when we send goods by courier, the insurance is more expensive. Couriers tend to charge £3.50 for every £1,000 insured.

So we offer you the option of whether you want to insure your goods when they are sent to you by courier. We recommend you insure them.

This is because, if your goods are insured, you can claim if your delivery is lost or damaged in transit. If they are not insured, the courier will usually only recognise a claim of up to £12 per kg.

It is Tekgia company policy that risk of loss or damage to the goods once they leave our premises transfers to the customer. This means that if the goods are lost or damaged in transit, Tekgia cannot be held responsible. Therefore your only avenue for recompense is through insurance.

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Special Delivery tracking

If you select Special Delivery as your delivery option, your order can be tracked..

If you wish to track the delivery of your order, ask us for your tracking number and enter it in the following Royal Mail web page: Track and Trace.

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Contact us

If you wish to discuss a delivery with us, here are our contact details:
Tekgia
1 George Leigh Street
Manchester
M4 5DL

Phone: 0845 124 0484
Email: shipping@tekgia.com
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Tekgia, 1 George Leigh Street, Manchester, M4 5DL, United Kingdom